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SHIPPING & RETURNS

Shipping costs

We ship within Germany with
DPD 5,90 € - from 75 € carriage paid
DHL 9,90 € - from 150 € carriage paid

 

We ship to other European countries with UPS

 

Belgium, Netherlands, Luxembourg, Czech Republic € 17.90

Slovakia: 19,90 €

France, Austria € 21.90

Bulgaria, Estonia, Latvia, Lithuania, Romania € 23.90

Spain 25,90 €

Croatia 

up to 100 €: 25,90 €

100 €-150 €: 28,90 €

150 €-200 €: 31,90 €

200 €-250 €: 34,90 €

from 250 €: 19,90 €

Italy

up to 100 €: 24,90 €

100 €-150 €: 26,40 €

150 €-200 €: 27,90 €

200 €-250 €: 29,40 €

from 250 €: 21,90 €

Hungary

up to 100 €: 31,90 €

100 €-150 €: 35,90 €

150 €-200 €: 39,90 €

200 €-250 €: 43,90 €

from 250 €: 23,90 €

 

Finland, Sweden

up to 100 €: 27,90 €

100 €-150 €: 30,90 €

150 €-200 €: 33,90 €

200 €-250 €: 36,90 €

from 250 €: 21,90 €

Poland, Slovenia

up to 100 €: 23,90 €

100 €-150 €: 25,90 €

150 €-200 €: 27,90 €

200 €-250 €: 29,90 €

from 250 €: 19,90 €

 

Greece, Ireland, Portugal:

up to 100 €: 30,90 €

100 €-150 €: 33,40 €

150 €-200 €: 35,90 €

200 €-250 €: 38,40 €

from 250 €: 25,90 €

 

All taxes, duties and levies for Germany, Bulgaria, Greece, Italy, Croatia, Luxembourg, Malta, Austria, Portugal, Romania, Slovak Republic, Slovenia, Spain, Czech Republic, Hungary, Cyprus (Greek part only) are included in our prices.

The following countries levy an excise duty on wine (as of July 2013): Belgium, Denmark, Estonia, Finland, France, Great Britain, Ireland, Latvia, Lithuania, the Netherlands, Poland and Sweden. Due to their transport within the EU internal market, postal consignments from European Union countries are generally not handled by the customs administration. These consignments are therefore generally delivered directly to you without import duties being levied. However, this does not mean that the goods are generally duty-free. Under certain conditions, postal items transported within the EU may also be checked. To this end, the customs authorities may have postal items opened and check whether they contain goods that are subject to excise duty or whose import, transit or export violates legal prohibitions and restrictions. Letter and postal secrecy is restricted in this respect. If you receive goods subject to excise duty, you are generally obliged to report this to the relevant customs office and, if necessary, pay duties.

Due to legal regulations, we only deliver to persons over the age of 18. This can be checked by our forwarding agent. Therefore, please ensure that a person of legal age can accept the delivery.

Shipping & Returns

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of cancellation, you must contact us at

Vin Africa Barbara Lehr e.K.
Barbara Lehr
Beethovenstraße, 3/13
D-69168 Wiesloch
E-mail info@vinafrica.de
Fax 0622385459

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

You have the right to cancel this contract within fourteen days without giving any reason.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
 
 You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
 
 You shall bear the direct costs of returning the goods.

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